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How We Handle Your Account Data and Wallet Activity

We collect what we need to run your account, verify your bKash, Nagad and Rocket deposits, and keep your lobby secure. You control access requests, correction and deletion through the support channels below.

Account data encryptionWallet verification logsSupport contact pathsData correction rightsDeletion request process

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DATA SAFEGUARDS

How We Protect and Manage Your Information

We encrypt wallet transactions, limit internal access to verification staff, honour your correction and deletion requests, and keep anonymised logs only as long as operational records require. The measures below explain what happens to your data from registration through withdrawal.

Wallet Encryption

Every bKash, Nagad and Rocket deposit is transmitted over SSL and stored with payment references hashed so account numbers stay private. Only the amounts, timestamps and transaction IDs appear in the ledger your support agent can view when investigating a dispute.

Cookie Use

Session cookies remember your login state and game preferences across tabs; analytics cookies count lobby visits and help us size server capacity. We do not sell cookie data to advertisers or share identifiable profiles with third parties outside payment processors and fraud-detection partners.

Retention Periods

Active account data remains on file while your profile is open plus the minimum period financial regulations require for audit trails. Once you close your account and the retention window expires, personal identifiers are purged and only anonymised statistics persist for platform analytics.

Access Requests

Contact support with your mobile number and account ID to request a copy of the personal data we hold, correct registration errors, or delete your profile entirely. We verify your identity through the registered number, then deliver the export or process the deletion within the timeline this policy commits to.

What This Policy Covers and Where It Applies

tk baji Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

This privacy policy governs how tk baji collects, stores and processes personal data when you open an account, make deposits through bKash, Nagad or Rocket, browse game lobbies, place bets on cricket or football markets, and contact support. We gather registration details including mobile number and

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preferred payment method, transaction records tied to your wallet activity, device and browser fingerprints for security checks, and any correspondence you send through live chat or email. Information is stored on secure servers with access limited to operations staff who verify withdrawals, investigate disputes, and maintain
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platform integrity. We retain account data for as long as your profile remains active plus the period required under financial record-keeping standards; anonymised analytics may persist longer. Cookies and session tokens track your login state and game preferences but do not share identifiable data with third-party
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advertisers. If you request data correction, access or deletion, contact the support team with your registered mobile number and account ID so we can authenticate the request. Eligibility to use tk baji and enforcement of this policy depend on your local law and the regions where
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our services are permitted; we do not guarantee availability in jurisdictions where online betting is restricted or prohibited.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT

How to Reach Us About Your Data

If you want to review what we hold, correct an error in your registration details, or request account deletion, the channels below connect you to the team that handles privacy queries. Have your mobile number and account ID ready so we can verify your identity before processing the request.

Live Chat Open the chat bubble on any page, select account privacy from the topic menu, and an agent will walk you through the data request form. Most queries are answered within the same session so you get clarity before closing the window.

Email Support Send your data access or correction request to the support address listed in your account settings. Include your registered mobile number and a brief description of what you need; the team replies with next steps and any documents we can share under this policy.

Account Settings Log in, navigate to privacy controls, and submit a formal request to download your transaction history, update contact details, or close your account permanently. The system generates a ticket and the verification team contacts you to confirm your identity before releasing or deleting data.

Common Questions About Your Data and Rights

We collect your mobile number, preferred payment method such as bKash or Nagad, device fingerprint for security checks, and any identity documents you upload during withdrawal verification. Transaction logs record deposit amounts and timestamps but wallet PINs never reach our servers.

Yes. Log in, go to account settings and submit a data export request, or contact support with your mobile number and account ID. The team prepares a file with your registration details, transaction history and support correspondence, then sends a download link within the processing window.

Open live chat or email support, state which field needs updating, and provide the corrected information along with your account ID. The verification team checks your identity against the registered mobile number, updates the record, and confirms the change by message.

Personal identifiers including mobile number and payment method are deleted after the minimum retention period financial regulations require. Anonymised transaction statistics may remain in aggregate reports but cannot be traced back to your profile once the account is closed and purged.

No. Payment processor APIs see only the transaction reference needed to confirm the deposit; we do not sell wallet activity logs or personally identifiable information to advertisers. Analytics cookies track lobby visits in aggregate without linking individual accounts to third-party ad networks.

Active account data stays on file while your profile is open plus the audit period financial record-keeping standards mandate. Once you close the account and the retention window expires, identifiable records are purged and only anonymised summaries persist for platform capacity planning.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoAbout Us InfoTerms & Conditions

How We Handle Your Account Data and Wallet Activity

How We Protect and Manage Your Information

Wallet Encryption

Cookie Use

Retention Periods

Access Requests

How to Reach Us About Your Data

Common Questions About Your Data and Rights

01 What personal data does tk baji collect when I open an account?

02 Can I download a copy of all the data tk baji holds about me?

03 How do I correct an error in my registration details or mobile number?

04 What happens to my data if I close my tk baji account permanently?

05 Does tk baji share my bKash or Nagad transaction data with advertisers?

06 How long does tk baji keep my account and wallet transaction records?

Privacy Policy

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